To make one or more bookings, click the «ADD TO CART» button at the relevant webinar

• After you have selected the webinars you want, switch to the cart by clicking the «VIEW CART» button. Check that the cart contains the webinars you want and remove (×) the ones that you selected by mistake.
• To continue with the booking, click on the button «PROCEED TO CHECKOUT».
  • REGISTERED USER: If you already have an account, log in now. Select the payment method, accept the Terms and Conditions and click on the button «PROCEED TO PAYMENT» to complete the order.
  • NEW USER: If you are a new user, you will need to create a new account the first time you book. Fill in all the fields required for registration and click on the «CREATE NEW ACCOUNT»  button. Fill in all the required data in the checkout, select the payment method, accept the Terms and Conditions and click on the button «PROCEED TO PAYMENT» to complete the order.

After the booking has been correctly completed, you will receive an order confirmation by email with all the details and information about your booking. For bookings for which a payment has been made, you will find the corresponding invoice in the attachment.

At the same time, all bookings appear in your personal account. To do this, switch to the “YOUR WEBINARS” area. If your reservations do not appear there, the booking was not successful.

Yes, every participant needs his OWN account. Your registration will achieve the following goals:

• The system generates a unique and personal access link for each webinar. In this way each participant can be clearly identified.
• Based on the unique identification of the participant, the certificate of attendance that you need is generated if further training points are awarded.
• In addition, post-seminar multimedia teaching material is made available in the personal account under the area “WEBINAR HISTORY“.

No, this is currently not possible. The webinars that have already been booked are checked when you log in. If there is a webinar in the cart for which you are already registered, it will be automatically removed from the cart.

If you want to make bookings for third parties, the relevant persons must grant you access to his personal account or you must create a new account.

In principle, you can take part in a webinar from anywhere and at any time. However, for best results, there are a few basic requirements that you should follow:

• Use only devices with updated system software
• Use a LAN connection instead of a WI-FI connection
• Use headphones with a USB port, not simple headsets
• To participate via mobile devices (smartphone, tablet, …), download the GoToWebinar app from the relevant store before starting
• Before booking, we strongly recommend that you carry out an ONLINE SYSTEM CHECK and check your system for the minimum SYSTEM REQUIREMENTS

Access to the webinar is possible from ONE HOUR before the start.

Log in to your personal account. Switch to the “YOUR WEBINARS” area and click on the «CONNECT AND JOIN» button. The button is activated from one hour before the start (green).

Before participating, we recommend that you download the GoToWebinar app from the relevant store.

Access to the online live seminar is possible from ONE HOUR before the start:

Log in to your personal account. Switch to the “YOUR WEBINARS” area and click on the «CONNECT AND JOIN» button. The button is activated from one hour before the start (green).

Alternatively, open the app and enter the 9-digit Webinar ID. You can find the Webinar ID in the “YOUR WEBINARS” area in your personal account.

No, all webinars are live broadcasts. Therefore, the date and the specified times must be observed.

The webinars are recorded and then made available in your account in the “WEBINAR HISTORY” area, but only if you were authorized to participate in the webinar.

Yes, but the audio function is normally deactivated for the participant. So use a dedicated live chat for your questions. The speaker then decides whether he would like to answer your questions directly or after the webinar.

For data protection reasons, your questions are ONLY visible to the speaker.

Yes, you can easily switch your device during the webinar or log in with a second device at the same time. The various access controls make it possible to always clearly identify you.

After selecting the option “Pay with Credit Card or PayPal” and agreeing to the General Terms and Conditions, please click on the «PROCEED TO PAYMENT». button. If you have a PayPal account, log in and make the payment.

Otherwise, select the “Pay by Debit or Credit Card” option. Fill in all the required data and make the payment.

We do NOT save your payment information.

To pay by bank transfer, select Bank Transfer as the payment method and click the button «PROCEED TO PAYMENT»

You will receive an email with all the information you need to make the payment. Please note that your order using “Bank Transfer” can only be processed in full after payment has been received. In order to speed up the order processing, send us a copy of the transfer confirmation to the following email address: info@fad.proviaggiarchitettura.com

Our webinars are accredited nationwide by all chambers of architects and engineers in accordance with the current training regulations, provided that online training is recognized and training regulations exist in the respective federal states. The teaching units (TU) are listed on the certificate of attendance.

The seminar documents, the recording and the certificate of attendance for a webinar are usually available for download or viewing in the personal account a few days after the event. Log in, switch to the section “WEBINAR HISTORY” and click the corresponding button. Only those webinars for which you were correctly registered are available.

For legal reasons, it is not always possible to record or provide the documents. The certificate of attendance is only available for download if you have met the requirements defined for receiving the further training points.